Mobitex Technology - Solutions - Workforce management features sales

Improving on productivity and customer service

Highlights
Field service features
Field sales features
Proven performance
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Field sales automation solutions from Mobitex Technology and our business partners are ideal for companies in many different markets, including food and beverages, food service, pharmacy and healthcare, health and beauty products, newspapers and magazines and home delivery. Mobile workforces will directly benefit from automating the field sales function. The requirements of effective field sales include servicing and maintaining an established customer base, delivering to customers on a routine basis, managing direct van sales, delivering products to retail stores and managing point of sale. Mobitex deliver features and benefits like:


Access to corporate data
In most cases, work performed during a customer call requires access to customer and/or product data, that is stored on a central system, either in a database or on a corporate intranet. A sales manager can find out which products are in stock and place customer orders while on the road. Mobitex also allows online coordination of teams handling the same group of customers.

Automation of routine functions
Routine functions such as order placement, vehicle routing, customer identification, route and load planning, sales management, inventory management, stocking, invoice printing, cash collection and reconciliation is perfect processes to automate. In addition, increased efficiency in the field translates to better production forecasting, planning and increased profitability Automated processes reduce the time it takes to service the customer and increase control of cash and inventory.

Online payment
Enabling online payment through credit or a debit card shortens the payment time and decreases paperwork and time for your sales representative. A great benefit from this system is that it increases the efficiency and speed up billing and therefore lower your costs.

Status and time reporting
Sales staff can report time, activity and status directly from the field and do not need to go to the office. This saves miles in travel.

Instant messaging
With instant messaging the message will always get through to the receiver and the message is sent in high speed. This leaves no room for misunderstandings between the field staff and the office.

Business challenge
Companies always face price competition, and margins and profits are eternally under pressure. Businesses take extreme measures to manage capital, inventory and other expenses through standard operating procedures and information analysis. Field sales errors in delivery, price, marketing promotions or unauthorized product substitution can combine to raise your operating costs and erode your profit margin.

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Additional solutions

Search the Mobitex Association web site for solutions tailored for Mobitex technology
www.mobitex.org

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Case studies
ATS Euromaster, UK Tibco Software Inc, USA Country Companies Insurance Group, USA Boston Edison, USA Telia, Sweden Banksys, Belgium Honeywell Inc, USA