Dispatchers can plan more effectively, focusing on the allocation of pick-up and delivery orders to the appropriate vehicle, based on workload, location and other factors, thus eliminating wasted miles. From a management perspective, a wireless data solution provides better visibility of the operation, with real-time operational information available throughout the day. Many companies extend these systems to allow customers to track shipments on the Internet, thus increasing customer satisfaction.

Barcode scanning
Barcode scanning at all stages of the logistics chain provides full data on all goods and allows the entire vehicle fleet to be used optimally.

Computer aided dispatch
Dispatching is a core component of field service applications. This function allows personnel in the field to receive new customer orders without returning to the office. Normally, the dispatching function includes routines for managing a mobile workforce, or perhaps a fleet of vehicles, and supports planning and resource allocation so that customer calls are carried out more efficiently. In many cases, the dispatching function is supplemented by equipment and software for positioning, usually using GPS (Global Positioning System), so that order dispatchers know the location of field personnel at all times.

Automatic Vehicle Location
Digital maps show vehicle positions and provide driving directions. Automatic vehicle location services provide exact information on where vehicles are at all times and can be used to optimize fuel consumption and distance traveled.

Proof of delivery generates invoice
Proof of delivery (POD) is handled electronically and is sent to directly to the database at headquarters. This in turn enables an immediate initiation of the invoice.

Track and trace
Customers can trace shipments and track their packages en route to their destination at any time, thus increasing customer satisfaction.

Instant messaging
With instant messaging, messages will always reach the receiver and delivery is fast. There are no misunderstandings between field and office-based staff.

Fleet management
Wireless fleet control adds value. In addition, various vehicle parameters can be monitored remotely, providing data that allows transport companies to improve service and security, while utilizing resources more efficiently. Experience shows that Mobitex allows business to grow without expanding the fleet. This contributes to very short payback times.

Status and time reporting
The entire workforce can report time, activity and status directly from the field and do not need to go to the office. This saves miles in travel.